Hbet 365 Privacy Policy — Your Data is Completely Safe With Us

Hbet 365 takes your personal data seriously. This Privacy Policy covers what information we collect, how we store it, and when it may be shared.

Last Updated: 1 January 2026
What's in This Policy
Types of Data Collected
How We Use Your Data
Security Measures
Your Rights
Cookie Policy

Why Your Data Is Safe with hbet 365

We protect your privacy not just in words, but through technical and legal safeguards.

SSL Encryption

All your data is secured with 256-bit SSL encryption — the same bank-grade security used to protect your information in transit.

Data Is Never Sold

Your personal data is never sold to advertisers or any third party.

GDPR Compliant

Our Privacy Policy is built to international GDPR standards. You have full control over your personal data.

Secure Storage

Data is stored on secure servers. Firewalls and multi-layer protection are in place to prevent unauthorised access.

Your Control

You may view, update, or request deletion of your data at any time.

Unsubscribe from Marketing

You can opt out of promotional emails or SMS at any time — no hassle, no complications.

1. Introduction

Hbet 365 (hbet365.app) places the highest priority on the privacy of its members. This Privacy Policy explains what information we collect, why we collect it, how we store and protect it, and under what circumstances it may be shared with third parties.

By using the hbet 365 platform or creating an account, you are deemed to have accepted this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

We never sell your data. This is a core commitment, and it will never change.

This Privacy Policy governs our Terms & Conditionsmust be read together with. Both documents together form the foundation of the relationship between hbet 365 and its members.

2. What Data We Collect

Hbet 365 collects the following types of information:

Data Type Examples Reason for Collection
Identity Information Full name, date of birth, national ID number Age & Identity Verification (KYC)
Contact Information Email address, mobile number Account Communication & Security
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Usage Data Betting history, game activity, login times Service Improvement & Responsible Gaming
Communication Records Support chat, email correspondence Service Quality Assurance
We only collect information that is necessary. Collecting excessive or irrelevant data goes against our principles.

3. How Your Data Is Used

The data we collect is used for the following purposes:

  • Account Management: To complete the registration, login, and account verification process.
  • Payment Processing: To process deposits and settle withdrawal requests.
  • Customer Support: To resolve your questions and complaints promptly.
  • Security Assurance: To prevent fraud, multi-accounting, and other unauthorized activities.
  • Service Improvement: To better understand your preferences and deliver a more personalized experience.
  • Legal Obligations: To meet the requirements of regulatory authorities.
  • Responsible Gaming: To identify excessive betting patterns and provide support to members.

Your data is never used for ad profiling or third-party marketing purposes.

4. Data Sharing Policy

Hbet 365 does not sell your data to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: Financial information required to process transactions is shared with the payment gateway.
  • KYC Partner: Information may be shared with trusted verification agencies for identity confirmation.
  • Legal Obligations: Data may be shared in response to a lawful order from a relevant authority or court.
  • Security Agencies: With regulatory authorities to prevent money laundering or fraud.
All third parties we share data with are bound by strict confidentiality agreements. They are prohibited from using your information for any other purpose.

5. Security Measures

Hbet 365 employs the following technical and organizational measures to protect your data:

TLS/SSL Encryption

All data transfers are secured with 256-bit AES encryption.

Firewall Protection

Advanced firewall and DDoS protection are active around the clock.

Two-Factor Authentication (2FA)

You can enable SMS or app-based two-factor authentication at login.

24/7 Monitoring

A round-the-clock security monitoring team watches for suspicious activity at all times.

Please note that no system on the internet is 100% impenetrable. Keep your password strong and never share it with anyone.

6. Cookie Policy

Hbet 365 uses cookies to enhance your experience on our website and app. Cookies are small text files stored on your device.

  • Essential Cookies: Essential for login sessions and security.
  • Performance Cookies: To analyse which parts of the site are used most.
  • Functionality Cookies: To remember your preferences and language settings.
  • Marketing Cookies: To show you relevant offers — this can be turned off.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that doing so may affect some site features.

7. Your Rights

As an hbet 365 member, you have the following rights:

1
Right to Access Your Data

You may ask what personal data we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data after account closure, subject to legal obligations.

4
Right to Restrict Processing

You may request that we stop using your data for specific purposes.

5
Right to Data Portability

You may request a copy of your data in a standard, portable format.

6
Right to Opt Out of Marketing

You may opt out of promotional communications at any time.

To exercise these rights support@hbet365.appSend us an email at.

8. Data Retention Period

Hbet 365 does not retain your data longer than necessary. General guidelines:

  • Active account data: retained for as long as the account remains active.
  • After account closure: up to 5 years, as required by legal obligations.
  • Transaction records: 7 years, in accordance with anti-money laundering regulations.
  • Support conversations: 2 years after account closure.
  • Log files & technical data: up to 12 months.
After a set period, data is automatically deleted or anonymized.

9. Privacy of Minors

Hbet 365 strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that a minor has been using our platform, their account will be immediately suspended and all stored data will be permanently deleted.

If you believe a minor is using our platform, please contact us immediately.

10. Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email
support@hbet365.app
Response Time
Within 24–48 hours
Language
Support available in Bengali and English

If this Privacy Policy changes, we will notify you at your registered email address. The date of the latest update will always be shown at the top of this page.

Key Highlights at a Glance
Data Is Never Sold SSL Encryption GDPR Compliant Your Control 18+ Protection 24/7 Monitoring Transparent Policy Quick Response

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